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Customer Service Representative (Remote)
Carter & Cooper PC.
compensation:
$20.00 – $23.00 per hour
employment type:
full-time
experience level:
entry level
job title:
Customer Service Representative
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We are seeking a reliable and professional Customer Service Representative to support customers by answering questions, resolving concerns, and ensuring a positive service experience. The ideal candidate is organized, responsive, and comfortable working independently.
Responsibilities:
Respond to customer inquiries via phone and email
Provide accurate information about products and services
Resolve issues in a timely and professional manner
Document customer interactions in internal systems
Follow up to ensure customer satisfaction
Work collaboratively with team members as needed
Qualifications:
Prior customer service experience preferred
Strong written and verbal communication skills
Basic computer skills and ability to learn new systems
Ability to manage time effectively in a remote environment
High school diploma or equivalent
Benefits:
Health insurance
Paid time off
Retirement plan options
- Principals only. Recruiters, please don't contact this job poster.
- OK to highlight this job opening for persons with disabilities.